On the iPad version of the app, a dialog for registering or confirming the serial number appears every time you connect the handy camera. This is normal. Follow the instructions on the screen.
(On Android, the serial number is obtained automatically when you connect, so this dialog does not appear.)
Dialogs that appear
- The first time you connect a camera
You are prompted to register the serial number. Follow the instructions to register it. - When you connect a camera that is already registered
You are prompted to confirm the serial number. If it is the same camera, continue. If you switched to a different camera, follow the instructions to change the setting.
Notes
- If no serial number is set, you cannot run a measurement from the measurement screen.
- The dialog appearing on every connection is expected behavior on iPad. It is not a malfunction.
- To check or delete registered cameras, tap Menu > Settings > Handy Cameras. (This feature is not available in the Android version.)